dephensiva EUROPA

Privacy Policy

DEPHENSIVA EUROPA SL is committed to protecting your personal data. This policy explains how we collect, use and protect it.

Data controller

DEPHENSIVA EUROPA SL, CIF B23993405, c/ Albahaca 1, Escalera 3, 2F, 18006 Granada, Spain. Privacy contact: privacy@dephensiva.eu.

Data we collect

We only process the personal data you send us when you write to us: usually your name, organisation and email address, and the content of your message.

Analytics

We do not use cookies. Analytics are provided by Plausible Analytics, a cookieless service that does not collect personal data.

Lawful basis

  • Consent: you consent to the processing when you contact us.
  • Legitimate interest: we process your data to answer your enquiry and keep business communications.

Purpose

The data you send us is used only to answer your enquiry and establish business communications. We do not use it for marketing without your explicit consent.

Retention

Enquiries are kept for 12 to 24 months to preserve the communication history and meet possible contractual obligations. They are deleted after that period unless the law requires longer retention.

Processors

We share your data only with the service providers we need:

  • Google (email service)
  • DonDominio (website hosting, Spain)
  • Plausible Analytics (cookieless analytics, no personal data)

International transfers

If data is transferred outside the European Economic Area, we make sure appropriate safeguards are in place, such as Standard Contractual Clauses or an adequacy decision.

Your rights

Under the GDPR you have the right to:

  • Access: obtain a copy of your personal data.
  • Rectification: correct inaccurate or incomplete data.
  • Erasure: ask us to delete your data.
  • Restriction: limit how we process your data.
  • Portability: receive your data in a structured, machine-readable format.
  • Objection: object to processing based on legitimate interest.
  • Withdrawal of consent: withdraw consent at any time, without affecting earlier lawful processing.

How to exercise your rights

Write to privacy@dephensiva.eu.

Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

Supervisory authority

You can lodge a complaint with the Spanish Data Protection Agency (AEPD) or your local supervisory authority if you believe your data protection rights have been infringed.

Changes to this policy

We may update this policy to reflect regulatory or operational changes. Material changes will be announced on this website.